Privacy Policy

For more information, please contact 1 (866) NHKLABS

NHK Laboratories, Inc. (the “Company”) is sensitive to the privacy of those that visit our website (the “Site”). We recognize the need for appropriate protections and management of your personal information that is provided to us via the Site. The Company has therefore established this Privacy Policy to assist you to understand what information we collect and how that information is used.

The Company collects information from our users at several different points on our Site. In general, you can visit the Site without telling us who you are or revealing any personal information about yourself. We track visiting domains, Internet addresses of the domains from which people visit us to track a user’s session and the user’s browser also lets us know the type of computer and operating system being used. This allows us to analyze the information as to which parts of our site users spend their time and their length of stay but does not give us any personal information about the user. Specifically, a user’s session will be tracked, but the user will be anonymous.

Sometimes however, we will ask you to voluntarily provide information about yourself. Generally this information is requested when you are asked for one or more of the following: 1) to register before downloading software; 2) registering for attendance to an online seminar, demo or a seminar or tradeshow; 3) filling out a sales information request or contact form; 4) viewing a recorded event; 5) becoming a registered user; 6) signing up for a mailing list; 7) during correspondence with us; 8) entering a sweepstakes or other promotional/informational feature via the Site; 9) completing a survey that we use for research; and 10) any other such activities as we deem necessary. Occasionally, we may use this information when we notify you about important changes to the Site. The Company does not collect any personally identifiable financial or health-related information. However, you may be asked to provide information, including but not limited to, your name, e-mail address, postal address and telephone number.

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, you may not be able to complete the applicable transaction. You should be aware that the Site is not intended for, or designed to attract, individuals under the age of 18 years old.  We do not collect personally identifiable information from any person we actually know is an individual under the age of 18 years old.

The Company is the owner of the information collected on the Site. We will not sell, share, trade or rent this information to others in ways different from what is disclosed in this Privacy Policy. The Company collects information from several points on the Site.

When we capture such information about your session or about you, we may use it for research or to improve the Site and the services we offer you. We will ask you if you want us to use the information you provide to continue contact with you. The mediums in which we may contact you are including but not limited to e-mail, telephone, or postal mail (for example, to send you information or special offers, or for other marketing purposes). We will not contact you unless you have either given us permission to do so or are a customer of the Company.

When placing an order or requesting a download, we require that you first complete the registration/order form, including contact information such as name, mailing address, and your shipping address. This contact information is also used if we have trouble processing your order.

Additionally, we will use information to assist us in creating content that is relevant to you, to assist us in creating better products and services to meet your needs, to provide you with access to services or otherwise engage in activities you select, and to help you quickly find software, services, or product information important to you.

Some of our Site pages utilize “cookies” which are small text files placed on your computers hard drive that are read by the server that placed them, are unable to execute any code or virus and cannot take any additional information from your hard drive. These cookies allow the Company’s Site to recognize you when you revisit the Site, and are able to remember certain information about you, such as your preferences in the Site and the type of content you find of interest so that we can better serve you with more tailored information when you return to the Site.

You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you and personalize your web-browsing experience.

The Company’s Site may contain links to other sites on the Internet, which are owned and operated by the Company’s partners, customers, advertisers and other third parties. The Company is not responsible for the content or practices of third party websites that may be linked to our Site.  These links are purely for informational purposes only.  Our Site may also be linked to websites operated by other companies.  Visitors to these websites should refer to each websites’ respective privacy policies and practices.  The Company has no control over these third party sites, does not endorse any third party site and is not responsible or liable for any content, advertising, products, or other materials that may appear on or may be available on, from or through any such external site. We encourage our users to be aware that when they leave our Site or click on a link to another site from our Site, that they should read the privacy statements of each and every website that collects personally identifiable information. The Company is not responsible for the privacy practices of such other sites or any other sites that are linked to our Site that may collect personally identifiable information about you. The data collection practices of those third party sites are not covered by the Company’s Privacy Policy or Terms and Conditions of Use.

The Company does not sell, trade, or rent your personal information to others, except as specified in this Privacy Policy. When you are at our Site and are asked for personal information, you are sharing that information only with The Company and its customary business partners unless otherwise specifically stated. We may offer a service or promotion in conjunction with business partners, for example, a joint seminar or a product integration solution. In cases such as these, information collected may be shared by both companies.

We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact and billing information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. The Company is not responsible for, nor do we have any liability in connection with the control or use of the information by such third parties.

The other circumstance under which the Company may disclose your personal information to another partywhen legally required to do so or when we believe, in good faith, that the law requires such a disclosure. For example, we will share such information if we have reason to believe that the information is necessary to identify, contact or bring legal action against someone who may be either causing injury to or interference with the Company’s rights or property, or the Company’s customers or affiliates.  Additionally, we reserve the right to disclose your information to respond to duly authorized information requests of government authorities or when required by law.

If you provide us with your e-mail or postal address, or have done so in the past, we may use it to send you information on the Company’s latest products, promotions, and events. We may use information you have given to us, for example, to measure consumer interest in our various products, or to inform you about new products and services. These offers may be based on information you provided in your initial transaction with us or in surveys. The Company provides customers with an easy means to decline to receive such e-mail offers. All e-mail offers that you receive from the Company will tell you how to decline further e-mail offers. To manually unsubscribe to our lists, please send an e-mail to

If you would like to have your identifiable information removed or you would like to unsubscribe to this list, please go to To update, change for correct your personal information, please send an e-mail to

To protect the privacy of any personal information you may have provided, the Company employs industry-standard controls including physical access controls, Internet firewalls, intrusion detection, and network monitoring. Additionally, only authorized administrators and staff have access to systems containing such information. Backup data are securely stored and not shared with third-parties.  While we make every effort to protect your personal information, please keep in mind that no system can be guaranteed.

By using the Company’s Site, you consent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Company’s Site.  The Company reserves the right to amend, modify or otherwise update this Privacy Policy at any time, so visitors are encouraged to review this Privacy Policy from time to time.  Your continued use of the Company’s Site following the posting of changes to these terms will mean your accept those changes.